Return & Refund Policy - Meeru's Collection

Last Updated: September 2026

Thank you for shopping with Meeru’s Collection. We want you to be happy with your purchase. If you receive a product that is damaged, defective, incorrect, or does not meet the applicable return conditions, please contact us so we can assist you.

1. Eligibility for Returns

A product may be eligible for return or exchange if:

You received a damaged or defective product.
You received a product different from the one you ordered.
The product has a significant issue that was not disclosed in the product description.
The product is unused and remains in its original condition and packaging, where applicable.

Products must be returned in a condition that allows us to inspect them.

2. Non-Returnable Products

Certain products may not be eligible for return or exchange, including products that:

Have been used, worn, washed or damaged after delivery.
Are missing original packaging, tags or accessories where applicable.
Have been altered or intentionally damaged.
Are returned without following the required return process.

We may also restrict returns for certain products for hygiene, safety or other legitimate business reasons.

3. Damaged or Incorrect Orders

Please inspect your order when you receive it.

If you receive a damaged, defective or incorrect product, contact us as soon as possible and provide:

Your order number
Your name and contact details
A description of the issue
Clear photographs or videos of the product and packaging where appropriate

We will review the issue and let you know the available solution.

4. Return Request

Before sending any product back, please contact Meeru’s Collection and wait for confirmation and return instructions.

Do not send a product to our address without contacting us first, as an unauthorized return may not be accepted.

5. Exchange

Where applicable, an eligible product may be exchanged for another product of the same or appropriate value, subject to product availability.

If the requested replacement is unavailable, we may offer another suitable solution.

6. Refunds

If a refund is approved, the refund will be processed using the applicable payment or refund method available to us.

The time required for the refund to appear in your account may vary depending on the payment provider or financial institution.

Shipping charges may not be refundable unless the return is due to an error on our part, a damaged product, or another circumstance where a refund of shipping charges is applicable.

7. Return Shipping

Return shipping arrangements and costs may depend on the reason for the return.

If the product was sent incorrectly or arrived damaged or defective, Meeru’s Collection will review the case and determine the appropriate return arrangement.

For other returns, the customer may be responsible for applicable return shipping costs.

8. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible.

Cancellation requests cannot always be guaranteed once an order has been processed, packed or dispatched.

9. Refund or Return Approval

All returns are subject to inspection after the product is received.

Submitting a return request does not automatically guarantee approval. We will assess the product and determine whether it meets the applicable return conditions.

10. Contact Us

For questions about returns, exchanges or refunds, please contact us:

Meeru’s Collection

Email: admin@meerucollction.com
Phone / WhatsApp: 00923337397717

Address:
Al-Kabir Town, House No. 3-B, B Block,
Raiwind Road, Near Lake City,
Lahore 54000, Pakistan.

Please include your order number when contacting us about an order.

11. Changes to This Policy

Meeru’s Collection may update this Return & Refund Policy from time to time. Any changes will be published on this page with an updated “Last Updated” date.